This Privacy Policy applies to PayFX Fintech Solutions Private Limited (“Company”, “we”, “our”, or “us”), the owner and operator of the website www.paystudy.in (“PayStudy” or “Platform”), which provides educational financial services, including international education loans and related products. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you interact with our website, services, or contact us.
1. Compliance
• Section 43A of the Information Technology Act, 2000;
• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011;
• The Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021.
2. Definitions
• You/Your: Any natural person using our services or accessing our platform.
• Personal Information (PI): Data relating to a person that can identify them directly or indirectly.
• Sensitive Personal Data or Information (SPDI): Includes financial data, KYC documents, health records, etc., as defined under the SPDI Rules.
• Services: Educational loan, financial product discovery, assistance, and processing services offered via PayStudy.
• Website: www.paystudy.in
3. Consent
By accessing our Platform, sharing your data, or using our Services, you consent to our collection, use, and disclosure of your information as described in this Policy. If you do not agree, please refrain from using the Platform.
4. Information We Collect
• Identity Information: Full name, date of birth, gender, nationality.
• Contact Information: Email, phone number, address.
• Educational Information: Institution name, course, academic records.
• Financial Information: Income details, bank account data, loan history, credit score.
• KYC Documents: PAN, Aadhaar, Passport.
• Device & Usage Information: IP address, browser type, device ID, location.
• Transaction Data: Loan applications, payment details, service usage history.
• Third-party Information: Data from financial institutions, credit bureaus, referral partners.
Note: We do not collect biometric data unless legally required and with your explicit consent.
5. Purpose of Collection
• Process and manage loan applications.
• Verify identity and perform KYC checks.
• Perform creditworthiness and risk assessments.
• Comply with legal and regulatory obligations.
• Provide and improve our products and services.
• Send updates, alerts, promotional content, and transaction-related communication.
• Prevent fraud and ensure the security of our systems.
6. How We Collect Information
• Directly from you during registration or service use.
• From devices or browsers when visiting our platform.
• From third-party sources such as banks, NBFCs, credit bureaus, analytics providers.
7. Sharing of Information
We may share your data with:
• Authorized third parties: Banks, NBFCs, service providers, data processors, or technology partners.
• Regulatory bodies or government authorities, as required by law.
• Group entities, affiliates, or investors.
• Third-party service providers for infrastructure, analytics, communication, or marketing.
We ensure all partners follow equivalent confidentiality and data protection standards.
8. International Data Transfers
Your data may be processed outside India, with safeguards to ensure equivalent protection as per Indian law.
9. Data Retention
• As long as necessary to provide services.
• For legal, regulatory, or operational compliance.
• Until deletion is requested, subject to applicable laws.
10. Data Security
• Encrypted data storage and transmission.
• Access control and audit logging.
• Regular vulnerability assessments.
Note: 100% security cannot be guaranteed due to inherent digital risks.
11. Cookies
• Improve user experience.
• Track website usage.
• Provide personalized content.
Users can manage or block cookies via browser settings.
12. Your Rights
• Request access or correction of data.
• Withdraw consent at any time.
• Request deletion of data.
• Object to or restrict certain processing activities.
13. Children’s Privacy
Services are not for individuals under 18. If data is collected from a minor, it will be deleted promptly upon discovery.
14. Third-Party Links
We are not responsible for third-party site content or privacy practices. Review their privacy policies before sharing data.
15. Changes to This Policy
We may update this policy periodically. Continued use implies acceptance of the revised terms.
16. Grievance Redressal & Contact
Data Protection Officer: Yasotha Subramanian
Email: yasotha@payfx.co.in
Phone: +91-9150081080
Address: PayFX Fintech Solutions Pvt. Ltd., No - 1047A, Z-16, Trichy Road, Ramanathapuram, Coimbatore 641045.